Privacy Policy

June 3, 2025 by Granit Emery

At OperaVPS, we are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under data protection laws, including the GDPR.

Information We Collect

We collect personal data in the following situations:

  • Account Registration: Name, email, billing address, and payment information when you create an account or place an order.

  • Comments and Contact Forms: Data provided through forms, along with your IP address and browser information, to prevent spam and improve our service.

  • Uploaded Media: Uploaded files may contain embedded location data (EXIF). We recommend removing such data before uploading.

  • Cookies: We use cookies to store login credentials and preferences for a better user experience. You can control or disable cookies in your browser settings.

  • Embedded Content: Third-party content (e.g., videos or articles) may collect additional data, especially if you are logged in to those third-party platforms.

How We Use Your Data

Your data is used to:

  • Deliver and manage your services

  • Improve the user experience and security

  • Communicate updates and promotions (if opted in)

  • Comply with legal and regulatory obligations

Data Retention

We retain personal data as long as necessary to fulfill the purposes described above. Comments and their metadata are stored indefinitely. User profile data remains until the account is deleted or requested to be removed.

Your Rights Under GDPR

If you reside in the European Economic Area (EEA), you have the right to:

  • Access, update, or delete your personal data

  • Request correction of inaccurate data

  • Object to or restrict processing

  • Receive a copy of your data (data portability)

  • Withdraw consent at any time

To exercise these rights, please contact us directly. We may request identity verification for security purposes.

Data Security

We implement appropriate technical and organizational measures to protect your data. Clients are responsible for keeping their login credentials secure. Two-Factor Authentication (2FA) is available for added security.

Third-Party Sharing

We do not sell or rent your personal data. Your information may be shared only with trusted providers (e.g., payment gateways or anti-spam services) under strict confidentiality agreements.

KYC (Know Your Customer)

To prevent abuse and illegal activity, we may request identity verification at the time of account creation, first order, or refund requests. KYC may include valid photo ID and a recent utility bill confirming your address. KYC is a one-time process unless account misuse is detected.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via our support page.

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