Why Quality Of The RDP Connection Is Low?


October 3, 2019 by Harry

rdp connection issues

Today, the use of RDP has increased a lot and some of us use it for several hours a day. And if we use a tool repeatedly, the quality of its work is naturally important to us. Sometimes you face connection problems, Slowness, and lagging in using Remote Desktop Connection. To resolve an issue, first, you should find the issue!

Issues That Can Cause Connection Slowness Or Disconnection Of RDP

  • Network Issue On Our Own Side
  • Our Own Network Slowness
  • Issue On The Network Of The Server

Check Your Own Network Speed And Issues To Resolve RDP Connection

The first step is to check your network. Keep in mind that in order to use the remote connection smoothly, your internet speed must be at least 512 kbps. The next step is to check your internet problems. The easiest way to do this is to ping the IP from, which belongs to Google, in CMD, and check your internet connection. If you do not have a packet loss and the response time of packets is less than 200, your internet is not a problem.

You can do it through CMD and with the below command.

Ping -t

Check Connection Quality Of RDP

If you are sure that your network is OK but you know that you have a low-speed network, you can decrease the quality of the colors to speed the connection. To do this, move the cursor to the top of the page in your server and you will find a blue cadre.

RDP quality

Inside the blue cadre, you can view your connection quality on the left side and on the antenna icon. If you also click on it, you will find more details about the quality of the connection.

Put Some Modifications In Connection Settings Of RDP

Open remote desktop connection, in the Display tab, and Color options set the quality on High color (16 bit) and try to connect to the server and test the connection speed.

RDP quality set

Check Server Network Issues

If there is still a problem connecting to your server, the server network may have a problem. You can easily test this by pinging from the Server IP via CMD. My IP server is and I use the following command. You should place your own Server IP in the following command instead of my IP.

Ping -t

After pinging, check the amount of packet loss. This value should be zero and also check the response time of packets and this value should not be more than 200 milliseconds. If there is any problem, let your service provider know so that they can investigate and fix the problem.

Note: Pay attention to buy RDP from various ISPs and test each to see in which of them you experience less downtime and issues. And once you found a good one, continue your cooperation with that company.

If still you have not found the issue, you can use the Microsoft troubleshoot guide to find it.


The problem of connecting to the server through RDP can be related to many issues. Through the 3 methods mentioned in this tutorial, you can surely find the problem of connecting to your server. We hope you enjoyed this tutorial and that you were able to resolve the issue.


About the Author Harry

I like to learn and to teach to make things easier

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