Why Quality Of The RDP Connection Is Low?

Tutorials

October 3, 2019 by Harry Hill

Why Quality Of The RDP Connection Is Low

Today, RDP usage has increased a lot, and some of us use it for several hours a day, so if the quality of the RDP connection is low, we will not enjoy using it, and sometimes we may not be able to use it totally. And if we use a tool repeatedly, the quality of its work is naturally important to us. Sometimes you face connection problems, Slowness, and lagging in using Remote Desktop Connection. To resolve an issue, first, you should find the issue!

Why Quality Of The RDP Connection Is Low?

  • Network Issue On Our Own Side
  • Our Own Network Slowness
  • Issue On The Network Of The Server
  • Resource Issue

First, Check Your Own Network Speed If The Quality Of The RDP Connection Is Low

The first step is to check your network. Keep in mind that your internet speed must be at least 512 kbps to smoothly use the remote connection. The next step is to check your internet problems. The easiest way to do this is to ping the IP 8.8.8.8, which belongs to Google, in CMD, and check your internet connection. If you do not have a packet loss and packets’ response time is less than 200, your internet is not a problem.

You can do it through CMD and with the below command. To open CMD, search it in the Windows search bar.

Ping -t 8.8.8.8

Check Connection Quality Of RDP

If you are sure that your network is OK, but you know that you have a low-speed network, check the connection’s quality. To do this, move the cursor to the top of the page in your server, and you will find a blue cadre. Inside the blue cadre, you can view your connection quality on the left side and on the antenna icon. If you also click on it, you will find more details about the quality of the connection.

why RDP connection quality is low

Put Some Modifications In Connection Settings Of RDP

If you found that the quality of the RDP connection is low, you can remove some of the features like animations and background to speed up the connection. Open the remote desktop connection. In the Experience tab and Performance options, set the connection speed on Modem (56 kbps). By doing this, you force the remote desktop to work on maximum performance by removing visual features like background and animations. Now try to connect to the server and test if still, the quality of the RDP connection is low or not.

Check why RDP connection quality is low

Check Server Network Issues

If there is still a problem connecting to your server, the server network may have a problem. You can easily test this by pinging from the Server IP via CMD. My Server IP is 89.50.79.263, and I use the following command. It would help if you placed your own Server IP in the following command instead of my IP.

Ping -t 89.50.79.263

After pinging, check the amount of packet loss. This value should be zero and check the packets’ response time, and this value should not be more than 200 milliseconds. If there is any problem, let your service provider know to investigate and fix the problem.

Note: Buy RDP from the ISPs in which you experience less downtime and issues, and once you found a good one, continue your cooperation with that company.

Check Resources Inside Your Server

If still, the quality of the RDP connection is low, check the resources and tasks inside your RDP & VPS. Trojans, Botnets, and Ransomewares can easily take your system’s resources and reduce the speed of your system. Also, maybe you are in lack resources because you have a weak server. Now to check this, open the Task Manager from the taskbar, right-click on the taskbar, and choose Task Manager. Go to the Processes section, and check them. In Task manager, view the performance tab; check if resources like CPU, RAM, or Disk Are not Scrambling.

find why rdp connection quality is low in task manager

If the resources are normal, so the issue is not the viruses or lack of resources. For example, if you see the usage of CPU is high, go to the Processes section and find out which processes are using the resources more. If you think you have a virus in your system, you can use a tool like Malwarebytes to fix it, but if the issue is just the usage of chrome, you should upgrade your service to higher plans.

go to processes to find out why rdp connection quality is low

If you still have not found the issue, you can also use the Microsoft troubleshoot guide to finding it.

Also, if your resources are low, you can check, which browser uses more RAM.

Summary

To answer “Why Quality Of The RDP Connection Is Low?” we have to check some issues like the speed and quality of our own networks and the server. Through the 4 methods mentioned in this tutorial, you can surely find the problem of connecting to your server. We hope you enjoyed this tutorial and that you were able to resolve the issue.

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About the Author Harry Hill

I like to learn and to teach to make things easier

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